Unit 1: Hotel Services Lesson 1: Room Reservation Lesson 2: Check-in Lesson 3: Concierge Service Lesson 4: Currency Exchange at the Hotel Lesson 5: Room Service Lesson 6: Food and Beverage Service Lesson 7: Check-out Unit 2: Tourist Attractions and Guiding Lesson 1: Introducing Famous Attractions Lesson 2: Explaining Historical Sites Lesson 3: Describing Natural Scenery Lesson 4: City Tour Guiding Unit 3: Introduction to Chinese Traditional Culture Lesson 1: Chinese Festivals Lesson 2: Chinese Culinary Culture Lesson 3: Chinese Arts and Crafts Lesson 4: Chinese Traditional Customs Unit 4: Shopping Services Lesson 1: Shopping in Malls Lesson 2: Bargaining Techniques Lesson 3: Refund and Exchange Procedures Lesson 4: Recommending Souvenirs Unit 5: Transportation and Business Meeting Services Lesson 1: Transportation Services Lesson 2: Business Meeting Services Appendix Appendix 1: Comprehensive Travel English Vocabulary Appendix 2: Chinese Menu (Comparison of Chinese and English Dish Names) Appendix 3: Answers to Exercises
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