Unit 1 Prepare a Resume Lesson 1 Analyze Job Advertisements Lesson 2 Create a Master Resume Lesson 3 Write a Resume Unit 2 Write Memos Lesson 1 Understand the Basic Elements of a Memo Lesson 2 Write Memos for Different Purposes Lesson 3 Write Report Memos Unit 3 Make Proposals Lesson 1 Write the Introduction of a Business Proposal Lesson 2 Write a Convincing Business Proposal Lesson 3 Write a Suggestion Proposal Unit 4 Organize Meetings Lesson 1 Write Invitation Letters of Business Conferences Lesson 2 Prepare an Agenda Lesson 3 Write Meeting Minutes Unit 5 Make Presentations Lesson 1 Advertise a Product Lesson 2 Make a Product Presentation Lesson 3 Make a Livestream Promotion Unit 6 Write a Business Report Lesson 1 Design a Questionnaire Lesson 2 Describe Charts and Graphs Lesson 3 Write a Business Report Unit 7 Settle a Claim Lesson 1 Settle Customers』 Complaints or Claims Lesson 2 Write Maintenance Instructions Lesson 3 Write a Crisis Statement Reference