Unit One Business Letter-Writing and Its Layout Part One: Teaching Aims and Requirements Part Two: Study of Business Letter-Writing Part Three: Notes Part Four: Exercises Part Five : AI Plus Unit Two E-mails Part One: Teaching Aims and Requirements Part Two : Study of E-mail Part Three : Notes Part Four : Exercises Part Five : AI Plus Unit Three Establishing Business Relations Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Four Enquiries and Replies Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Five Offers and Counteroffers Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Six Letters of Ordering Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Seven Terms of Payment Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Eight Shipment Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge
Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Nine Insurance Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Ten Complaints and Adjustments Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Letters Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Eleven Common Business Documentation Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Commercial Invoice Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Unit Twelve Contract Part One: Teaching Aims and Requirements Part Two: Study of Background Knowledge Part Three: Study of Sample Contract Part Four: Associative Thinking Part Five: Exercises Part Six: AI Plus Bibliography
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