Part 1 Room Front Desk Unit 1 Reservation Unit 2 Concierge Unit 3 Reception Unit 4 Business Center Unit 5 Operator Unit 6 At Cashier's Housekeeping Unit 1 Receiving New Guest Unit 2 Cleaning the Room Unit 3 Simple Chamber Service Unit 4 Laundry Service Unit 5 Solving Problem FIT&SPA Unit 1 At the Health Club Unit 2 Sauna Massage Service Unit 3 At the Hair Salon Unit 4 At the Beauty Parlor Unit 5 At the Spa Center Security Unit 1 Security Check Unit 2 Parking Service Part 2 F&B Department Unit 1 Table Reservation Unit 2 Reception in Restaurant Unit 3 Taking Orders in Chinese Restaurant Unit 4 Beverage Service in Chinese Restaurant Unit 5 Taking Orders in Western Restaurant Unit 6 Beverage Service in Western Restaurant Unit 7 Serving the Guests in Restaurant Unit 8 Room Service Part 3 Human Resources Unit 1 Employment Application Unit 2 Resignation Unit 3 Deduction Acknowledgement Unit 4 Internal Transfer Application