Chapter 1 Basic Knowledge of Business Letters Introduction Section One The Meaning of Business Letters Section Two The Roles of Business Letters Section Three Writing Principles of Business Letters Section Four Useful Words and Expressions Section Five Exercises Ideological and Political Garden Chapter 2 Format and Structure of Business Letters Introduction Section One Forrnat of Business Letters Section Two Structure of Business Letters Section Three Addressing Envelopes Section Four Useful Sentences and Expressions Section Five Exercises Ideological and Political Garden Chapter 3 Letters of Establishing Business Relations Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 4 Letters of Enquiries and Replies Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 5 Letters of Offers and Counter-offers Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 6 Letters of Order and Confirmation Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions
Section Six Exercises Ideological and Political Garden Chapter 7 Letters of Payment Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 8 Establishment of C and Anlendment Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letter Section Five Useful Expressions and Sentences Section SiX Exercises Ide010gical and Political Garden Chapter 9 Lette of packing Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letter section Five Useful Sentences and Expre。siOns Section Six Exercises Ide010gical and Political Garden Chapter 10 Letters of Transportation Intruduction Section One Writing Principles Section Two Sample Letters SecfiOn Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expression Secfion Six Exercises IdeOlOgical and Political Garden Cllapter 11 Letters of Insurance Intrducfion Section one Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Idecological and Political Garden Chapter 12 Routine Claims and Persuasive Claims Introduction Section One Writing Principles
Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 13 Letters of Adjustments and Refusals Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 14 Letters of Agencies Introduction Section One Writing Principles Section TWO Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 15 International Sales Contract Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 16 other Letter Writing introduction Section One Letters of Introduction Section Two Letters of Apology SectiOn Three Letters of Appointment Section Four Letters of Thanks Section Five Letters of Congratulation Section Six Letters of Notices SectiOn Seven Useful Sentences and Expressions Section Eight Exercises Ideological and Political Garden Appendix Samples of Letter of Credit and Commercial Documents
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