Unit 1 Entertaining Guests Unit 2 At the Restaurant Unit 3 Paying a Visit to a Company Unit 4 Making Telephone Calls Unit 5 Making Inquiries Unit 6 Prices Unit 7 Exchange Rate Unit 8 Terms of Payment Unit 9 Packing Unit 10 Terms of Shipments Unit 11 Insurance Unit 12 Claims Unit 13 Agent Unit 14 Contract Appendix References