Module 1 Getting Prepared for Cruise Ship Jobs Lesson 1 Which Cruise Line Are You Applying for Lesson 2 Is Working on a Cruise Ship Worth It Lesson 3 Why Do You Want to Work for Us Module 2 Communication with Colleagues on Cruise Ships Lesson 1 I』 m New Here Lesson 2 Where Is the Crew』 s Accommodation Area Lesson 3 What』 s Your Favorite Food Lesson 4 I』 m Not Quite Myself Lesson 5 How Do You Handle Stress Lesson 6 It』 s the Spring Festival in China Module 3 Getting Skillful for Work Unit 1 Front Office Lesson 1 Embarkation Lesson 2 Dealing with Complaints Lesson 3 Disembarkation and Check-out Unit 2 Housekeeping Service & Laundry Service Lesson 1 Housekeeping Service Lesson 2 Laundry Service Unit 3 Food Service Lesson 1 Restaurant Service Lesson 2 Bar Service Lesson 3 Room Service Unit 4 Leisure Service Lesson 1 Childcare Service Lesson 2 Shopping Onboard Lesson 3 Entertainment & Recreation Onboard Lesson 4 Shore Excursion 參考文獻