Plan of the book Unit 01 When would you like to travel? Unit 02 I'd like a window seat. Unit 03 Would you please fasten your seatbelt? Unit 04 Would you like something to drink? Unit 05 What's the purpose of your visit? Unit 06 My baggage is missing. Unit 07 What type of room would you like? Unit 08 I have a problem with the bathroom. Unit 09 I'd like to rent a car. Unit 10 Are you ready to order? Unit 11 I want to buy something special. Unit 12 Would you recommend some good places?