Regular On-board Service SCENE 01 Boarding Service Situation 01 Greetings and Seating Directions Situation 02 Seating Situation 03 Assisting with Overhead Storage Situation 04 Lost and Found SCENE 02 Prior to Takeoff Situation 05 Welcome Announcement and Safety Check Announcement Situation 06 Safety Demonstrating Situation 07 Electronic Devices Situation 08 Final Safety Check SCENE 03 Cruising Situation 09 Greetings and Airline Introduction Situation 10 On-board Entertainment Situation 11 Beverage Service Situation 12 Meals Situation 13 Duty-Free Sales SCENE 04 Landing Situation 14 Landing Announcement, Farewell and Greeting Situation 15 Transit / Connecting and Stopover Announcement Special On-board Service SCENE 05 Passengers with Special Needs Situation 16 Expectant Passengers Situation 17 Passengers with Infants Situation 18 Unaccompanied Minor Situation 19 Disabled Passengers Situation 20 Senior Passengers Situation 21 Sickness SCENE 06 First Class Service Situation 22 Prior to Takeoff Situation 23 Cruising Situation 24 Prior to Landing SCENE 07 Dealing with Different Situations Situation 25 Delay Situation 26 Complaints Situation 27 Emergency Situation 28 Suspected Infectious Diseases