Part One External Communication&BE Writing Unit 1 Comnonents&Lavouts of BE Letters 1.1 Understanding the Essential & Optional Components of BE Letters 1.2 Laying Out Business English Letters 1.3 Writers』Workshop：Awareness for Effective BE Practical Writing Unit 2 Asking to Establish Business Relations Replies 2.1 Experience & Practice 2.2 Communicating & Writing Skills 2.3 Writers』Workshop：The Process of Writing Unit 3 Credit Enquiries & Replies 3.1 Experience & Practice 3.2 Communicating & Writing Skills 3.3 Writers』Workshop：Businesslike Poise&Formal Style Unit 4 Enquiries &Replies 4.1 Experience & Practice 4.2 Communicating & Writing Skills 4.3 Writers』Workshop：Opening & Closing a Letter Unit 5 Quotations, Offers & Counter-offers 5.1 Experience & Practice 5.2 Communicating & Writing Skills 5.3 Writers』Workshop：Proposition VS Counter—proposition Unit 6 Orders & Repl ies 6.1 Experience & Practice 6.2 Communicating & Writing Skills 6.3 Writers』Workshop：Textual Development of Letters(1) Unit 7 Payment & Replies 7.1 Experience & Practice 7.2 Communicating & Writing Skills 7.3 Writers』Workshop：Textual Development of Letters(2) Unit 8 Shipment & Replies 8.1 Experience & Practice 8.2 Communicating & Writing Skills 8.3 Writers』Workshop：Principles for BE Writing Unit 9 Packing & Replies 9.1 Experience & Practice 9.2 Communicating & Writing Skills 9.3 Writers』Workshop：Concreteness VS Abstractness Unit 10 Insurance & Replies 10.1 ExpeNence&Practice 10.2 Communicating & Writing Skills 10.3 Writers』Workshop：Qualities of Effective Sentence Writing Unit 11 Claims&Adjustments 11.1 Experience&Practice 11.2 Communicating & Writing Skills 11.3 Writers』Workshop：Create an Appropnce Tone Unit 12 Agency 12.1 Experience & Practice 12.2 Communicating & Writing Skills 12.3 Writers' Workshop：Conciseness&Simplicit'y Unit 13 SociaI Letters
13.1 Experience & Practicenter 13.2 communicating & writing Skill 13.3 writers』workshop：compIeteness Vs lncompletencess Part Two Internal communication & Be Writing Unit 14 Memorandums 14.1 Experience & Practice 14.2 Communicating & Writing Skills 14.3 writers，Workshop：Trend for Contemporary BE Letter writing Unit 15 Business Reports 15.1 Experience & Practice 15.2 Communicating & Writing Skills 15.3 Writers，Workshop：Accu racy & Objectivity Appendixes
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