Chapter 1 Preparations for Meeting the Tour Group 準備接團 Part One Know-how for Tour Guides 導遊實務 Part Two Welcome Speech 歡迎詞 Part Three Principles and Methods of Writing and Translation (Ⅰ) 創譯原則和方法(一) Part Four Writing and Translation of the Commentaries 導遊詞創譯 Part Five Simulated Introduction 模擬講解 Part Six Translation and Interpretation 導遊翻譯 Chapter 2 Meeting Tourists at the Airport 機場迎賓 Part One Know-how for Tour Guides 導遊實務 Part Two Principles and Methods of Writing and Translation (Ⅱ) 創譯原則和方法(二) Part Three Case Study: Writing and Translation of the Commentaries 導遊詞創譯案例 Part Four Simulated Introduction 模擬講解 Part Five Translation and Interpretation 導遊翻譯 Chapter 3 Introduction to the Resorts 景點講解 Part One Know-how for Tour Guides 導遊實務 Part Two Writing and Translation of Commentaries in the Resorts (Ⅰ) 景點導遊詞創譯(一)——「點面結合」 Part Three Case Study: Writing and Translation of the Commentaries 導遊詞創譯案例 Part Four Simulated Introduction 模擬講解 Part Five Translation and Interpretation 導遊翻譯 Chapter 4 Itineraries 旅遊線路 Part One Know-how for Tour Guides 導遊實務 Part Two Creative Translation of Commentaries on the Resorts (Ⅱ) 景點導遊詞創譯(二)——「以點帶面」 Part Three Case Study: Writing and Translation of the Commentaries 導遊詞創譯案例 Part Four Simulated Introduction 模擬講解 Part Five Translation and Interpretation 導遊翻譯 Chapter 5 On-the-way Introduction 途中講解 Part One Know-how for Tour Guides 導遊實務 …… Chapter 6 Sightseeing Tempo 遊覽節奏 Chapter 7 Check in the Hotel 入住酒店 Chapter 8 Dietary Arrangement 餐飲安排 Chapter 9 Shopping 旅遊購物 Chapter 10 Taboos during the Sightseeing 遊覽禁忌 Chapter 11 Lost Property 遺失物品 Chapter 12 Sudden Illness 突發疾病 Chapter 13 Fire Disaster and Traffic Accident 火災車禍 Chapter 14 Tourists Missing and Injured 走失受傷 Chapter 15 Handling Complaints 投訴處理 Chapter 16 Send off the Tour Group 離站送客 參考文獻