Module One Service before Take-off Unit 1 Boarding Unit 2 Seat Arrangement Unit 3 Baggage Arrangement Unit 4 Safety Check Module Two Service after Take-off Unit 5 Beverage Service Unit 6 Meal Service Unit 7 In-flight Entertainment Unit 8 In-flight Sales Module Three Landing Service Unit 9 Transfer Service Unit 10 Customs, Immigration and Quarantine Unit 11 Before Landing Unit 12 Disembarkation Module Four Special Service Unit 13 Flight Delay Unit 14 Lost and Found Unit 15 Special Passengers Service Unit 16 Sick Passengers Service Appendix Appendix Ⅰ Appendix Ⅱ Appendix Ⅲ Appendix Ⅳ
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