CHAPTER 01 外貿函電基礎知識Basic Knowledge of Foreign Trade Letters PART 1 外貿Foreign Trade Unit 1 常用術語Common Terms Unit 2 成本加運費Cost and Freight Unit 3 外貿一般流程General Process of Foreign Trade PART 2 外貿函電常用術語Terms of Foreign Trade Letters Unit 1 共同海損General Average Unit 2 水漬險With Particular Average Unit 3 付款交單Documents Against Payments Unit 4 即期匯票Demand Draft Unit 5 裝貨單Shipping Order Unit 6 其他外貿函電術語Other Foreign Trade Terins PART 3 外貿函電Foreign Trade Letters Unit 1 信封和信頭Envelope and Header Unit 2 存檔號、日期和封內地址Reference，Date and Inside Address Unit 3 經辦人、稱呼和主題Operator，Salutation and Subject Unit 4 正文和結尾The Body and The Ending Unit 5 敬語和落款Honeritics and Sign Unit 6 抄送、附件和附言Carbon Copv，Attachment and Postscript Unit 7 外貿函電的格式Format of Foreign Trade Letter CHAPTER 02 發展客戶拉業務Develop Customer and Service PART 1 資信調查函電Credit Investigation Letter Unit 1 寫作技巧Writing Skills Unit 2 資信調查函Credit Survey Letter Unit 3 資信調查回函Letter of Credit Information PART 2 預約會面函電Appointment Letter Unit 1 邀請客戶會面Inviting Business Appointment Unit 2 確定時間地點Determining the Time and P1ace Unit 3 取消會面Cancelling a Meeting …… CHAPTER 03 開發信與促銷信Sales Letters and Promotion Letters CHAPTER 04 訂單操作函電Order Operation Letters CHAPTER 05 接受與簽約函電Acceptance and Contract Letters CHAPTER 06 生產與裝運函電Production and Shipment Letters CHAPTER 07 支付結算和信用證Payment, Settlement and Letter of Credit CHAPTER 08 保險與售后函電Insurance and After-sale Letters CHAPTER 09 投訴與索賠函電Complaints and Claims Letters CHAPTER 10 其他外貿函電Other Foreign Trade Letters
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