Unit 1 Establishing Business Relations(建立業務關係) Unit 2 Invitation and Reply(邀請函及答覆) Unit 3 Introduction Letter(介紹信) Unit 4 Activity Arrangement(活動安排) Unit 5 Inquiry and Reply(詢價與答覆) Unit 6 Offer and Counter-offer(報盤和還盤) Unit 7 Order(合同/訂單) Unit 8 Claim(索賠) Unit 9 Compensation(補償) Unit 10 Questionnai re(調查表/問卷) Unit 11 Leaflet and Advertisement(傳單和廣告) Unit 12 Notice(通知/布告) Unit 13 Memo(備忘錄) Unit 14 Meeting Agenda and Minutes(會議文件) Unit 15 Business Report(商業報告) Unit 16 Job Application Letter and Resume(求職信和簡歷)