Unit 1 Brief Introduction to Business English Writing Lesson 1 Writing Principles Lesson 2 Features of Business English Writing Lesson 3 Writing Process Unit 2 Social Correspondence Lesson 1 Invitation and Thank-you Letter Lesson 2 Letters of Consolation and Congratulation Lesson 3 Claims and Apologies Unit 3 Job Application Lesson 1 Resume Lesson 2 Letter of Application Lesson 3 Letter of Recommendation Unit 4 Business Correspondence Lesson 1 Inquiry, Offer and Counter-offer Lesson 2 Order and Insurance Lesson 3 Advertisement Unit 5 Intra-corporate Letters Lesson 1 Memos and Minutes Lesson 2 Notices and Messages Unit 6 Business Contracts Lesson 1 Introduction Lesson 2 Writing Principles Lesson 3 Language Features Unit 7 Chart Analysis and Business Reports Lesson 1 Chart Analysis Lesson 2 Business Reports Unit 8 Questionnaire Lesson 1 Introduction Lesson 2 Writing Principles Lesson 3 Sample Questionnaires Keys to Exercises 附錄:發票、形式發票、裝箱單、銷售確認書、保險單、提單、原產地證明