目錄
CHAP 01 外貿函電基礎知識 Basic Knowledge of Foreign Trade Letters
PART 1 外貿 Foreign Trade
Unit 1 常用術語 Essential Terms
Unit 2 成本加運費 Costand Freight
Unit 3 外貿一般流程 General Process of Foreign Trade
PART 2 外貿函電常用術語 Essential Terms of Foreign Trade Letters
Unit 1 共同海損 General Average
Unit 2 水漬險 With Particular Average
Unit 3 付款交單 Documents Against Payments
Unit 4 即期匯票 Demand Draft
Unit 5 裝貨單 Shipping Order
Unit 6 其他外貿函電術語 Other Foreign Trade Terms
PART 3 外貿函電 Foreign Trade Letters
Unit 1 信封和信頭 Envelope and Heading
Unit 2 存檔號、日期和封內地址 Reference, Date and Inside Address
Unit 3 經辦人、稱呼和主題 Operator, Salutation and Subject
Unit 4 正文和結尾 The Body and The Ending
Unit 5 敬語和落款 Complimentary Closing and Signature
Unit 6 抄送、附件和附言 Carbon Copy, Attachment and Postscript
Unit 7 外貿函電的格式 Format of Foreign Trade Letter
CHAP 02 發展客戶拉業務 Develop Customer and Service
PART 1 資信調查函電 Credit Investigation Letter
Unit 1 寫作技巧 Writing Skills
Unit 2 資信調查函 Credit Survey Letter
Unit 3 資信調查回函 Letter of Credit Information
PART 2 預約會面函電 Appointment Letter
Unit 1 邀請客戶會面 Requesting Business Appointment
Unit 2 確定時間地點 Determining the Time and Place
Unit 3 取消會面 Cancelling a Meeting
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CHAP 03 開發信與促銷信 Sale Letters and Promotion Letters
CHAP 04 訂單操作函電Order Operation Letters
CHAP 05 接受與簽約函電
CHAP 06 生產與裝運函電 Production and Shipment Letters
CHAP 07 支付結算和信用證 Payment, Settlement and Letter of Credit
CHAP 08 保險與售后函電 Insurance and After-sale Letters
CHAP 09 投訴與索賠函電 Complaints and Claims Letters
CHAP 10 其他外貿函電 Other Foreign Trade Letters