Preface to Revised Edition How This Book Was Written—And Why Nine Suggestions on How to Get the Most out of This Book PART ONE 1 "If You Want to Gather Honey，Don't Kick Over the Beehive" 2 The Big Secret of Dealing with People 3 "He Who Can Do This Has the Whole Worid with Him. He Who Cannot Walks a Lonely Way" PART TWO 1 Do This and You'II Be Welcome Anywhere 2 A Simple Way to Make a Good First Impression 3 If You Don't Do This，You Are Headed for Trouble 4 An Easy Way to Become a Good Conversationalist 5 How to Interest People 6 How to Make People Lrke You Instantly PART THREE 1 You Can't Win an Argument 2 A Sure Way of Making Enemies—And How to Avoid It 3 If You're Wrong，Admit It 4 A Drop of Honey 5 The Secret of Socrates 6 The Safety Valve in Handling Complaints 7 How to Get Cooperation 8 A Formula That Will Work Wonders for You 9 What Everybody Wants 10 An Appeal That Everybody Likes 11 The Movies Do lt.TV Does lt.Why Don't You Do It？ 12 When Nothing Else Works，Try This PART FOUR 1 If You Must Find Fault，This Is the Way to Begin 2 How to Criticize—And Not Be Hated for It 3 Talk About Your Own Mistakes First 4 No One Likes to Take Orders 5 Let the Other Person Save Face 6 How to Spur People on to Success 7 Give a Dog a Good Name 8 Make the Fault Seem Easy to Correct 9 Making People Glad to Do What You Want
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