Project One Greeting Customers Task One To Understand Work Requirements Task Two How to Greet Customers Task Three The Work of a Barista Further Material for Reference Project Two Seating Customers Task One To Understand Work Requirements Task Two How to Seat Customers Task Three The Work of a Server Further Material for Reference Project Three Taking Orders Task One To Know the Menu Task Two Taking Orders Task Three Training for New Servers Further Material for Reference Project Four Selling Merchandise in a Coffee Place Task One To Understand Work Requirements Task Two How to Successfully Sell Merchandise in a Coffee Place Task Three The Sales Techniques Further Material for Reference Project Five Serving Orders & Handling Abnormal Situations Task One To Understand Work Requirements Task Two How to Serve Coffee Drinks and Food to Guests Task Three How to Handle the Abnormal Situation Further Material for Reference Project Six Payment and Reviews Task One To Understand Work Requirements Task Two How to Pay the Bills Task Three How to Invite and Handle Reviews Further Material for Reference Answers for Reference 參考文獻
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