目錄
Map of the book
Acknowledgements
Introduction
Social and Travel
Unit 1 How are things?
Unit 2 Can I take your coat?
Unit 3 I'm looking for a flat
Unit 4 I'd like a refund, please
Unit 5 Is there anything on?
Unit 6 I've got a pain in my arm
Unit 7 I could do with a break
Unit 8 It's an amazing place!
Review 1
Work and Study
Unit 9 Shall we say five o'clock?
Unit 10 I'd like to open an account
Unit 11 My bag's been stolen
Unit 12 Can I take a message?
Unit 13 Let's get started
Unit 14 Good morning, everyone
Unit 15 Good afternoon, everyone
Unit 16 What do you mean?
Review 2
Appendix
Appendix 1 Useful language
Appendix 2 Pronunciation features
Appendix 3 Speaking strategies
Appendix 4 Presentation evaluation
Audioscript
Answer key