Part One Interview Criteria Unit 1 Brief Introduction to Cruise Jobs 1.1 What is a cruise ship? 1.2 What kind of jobs can a cruise ship offer? 1.3 Why are people keen on working on the cruise ships? Unit 2 Job Requirements for Some Typical Positions 2.1 Food & Beverage Manager (Director) 2.2 Waiter/Waitress 2.3 Assistant Waiter/Waitress 2.4 Restaurant/Dining Room Utility Cleaner 2.5 Room Service Attendant 2.6 Commis 1/First Cook Unit3 Interview Assessment Criteria 3.1 Assessment sheet 3.2 Interview comments 3.3 Appearance 3.4 Oral English communication 3.5 Personality/Character 3.6 Competence 3.7 Service orientation Part Two Interview Procedure Unit 4 Brief Introduction to Cruise Interview Procedure Unit5 Interview Modes 5.1 Telephone interview or video interview 5.2 Group interview 5.3 Individual interview Part Three Interview Etiquette Unit 6 Do's Unit 7 Don'ts Part Four Preparations Before the Interview Unit 8 Self-Introduction 8.1 What is a self-introduction? 8.2 How to make a self-introduction? 8.3 How to write a self-introduction? 8.4 Examples of a self-introduction Unit 9 Resume 9.1 What is a resume? 9.2 The format of a resume 9.3 The main contents of a resume 9.4 Tips for writing a resume 9.5 Examples of resume Unit 10 Categorized Questions 10.1 Personal information 10.2 Family 10.3 Interests/Hobbies 10.4 Character/Personality 10.5 Education 10.6 Work experience 10.7 Job application 10.8 Future plan
10.9 Numbers 10.10 Professional knowledge 10.11 Other questions Part Five Interview Techniques Unit 11 Introduction Unit 12 Reference Answers for Some Interview Questions 12.1 Personal information 12.2 Family 12.3 Interests/Hobbies 12.4 Character/Personality 12.5 Education 12.6 Work experience 12.7 Job application 12.8 Future plan 12.9 Numbers 12.10 Professional knowledge 12.11 Other questions Part Six Introduction to Some Leading Cruise Companies Unit 13 Royal Caribbean Cruises Ltd.. 13.1 Royal Caribbean International 13.2 Celebrity Cruises 13.3 Pullmantur Cruises 13.4 Croisirres de France 13.5 Azamara Club Cruises 13.6 TUI Cruises Unit 14 Carnival Corporation & PIc 14.1 Carnival Cruise Line 14.2 AIDA Cruises 14.3 Costa Cruises 14.4 Cunard Line 14.5 Holland America Line 14.6 P&O Cruises 14.7 Seabourn Cruise Line 14.8 Fathom Unit 15 Norwegian Cruise Line Unit 16 Mediterranean Shipping Cruises Appendices Appendix Ⅰ Introduction to Some Leading Cruise Ships Appendix Ⅱ Cruise Development in China Appendix Ⅲ Translation of Some Chapters References
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