Chapter 1 Overview 1.1 Emergence and Development of Urban Rail Transit 1.2 Types of Urban Rail Transit 1.3 Characteristics of Urban Rail Transit System Chapter 2 Components of Urban Rail Transit System 2.1 Overview 2.2 Lines 2.3 Stations 2.4 Vehicles and Vehicle Depot 2.5 Power Supply System 2.6 Communication and Signal System 2.7 Automatic Train Control System 2.8 Environmental Control and Water Supply and Drainage System Chapter 3 Passenger Demand and Service Design 3.1 Passenger Demand 3.2 Service Design Chapter 4 Development of Operation Plan 4.1 Preparation Process of Operation Plan 4.2 Preparation of Train Operation Plan 4.3 Vehicle Plan Preparation 4.4 Compilation of Train Operation Diagram 4.5 Crew Scheduling Plan Compilation Chapter 5 Train Operation Organization and Dispatch Command 5.1 Overview 5.2 Train Operation Organization Under Normal Circumstances 5.3 Train Operation Organization Under Abnormal Circumstances 5.4 Operation Organization of Rescue Trains and Engineering Vehicles Chapter 6 Station Management and Passenger Flow Organization 6.1 Overview of Station Management 6.2 Station Train Operation Organization 6.3 Station Passenger Flow Organization 6.4 Station Construction and Maintenance Organization Chapter 7 Ticket Management 7.1 Ticket System and Ticket Types 7.2 Fare Determination 7.3 Fare Settlement Management Chapter 8 Operation Safety Management 8.1 Overview 8.2 Urban Rail Transit Operation Risk Management 8.3 Urban Rail Transit Operation Hidden Danger Management 8.4 Urban Rail Transit Operation Accident Management 8.5 Urban Rail Transit Operation Safety Emergency Management Chapter 9 Service Quality Management 9.1 Overview 9.2 Urban Rail Transit Service Quality Management Mode 9.3 Urban Rail Transit Service Quality Evaluation Attributes 9.4 Investigation and Improvement of URT Passenger Perceived Quality Reference