Project 1 Station Service Task 1 At Inquiry Office Task 2 At Ticket Office Task 3 At the Luggage Office Task 4 In the Waiting Room Task 5 At the Ticket Entrance Task 6 On the Platform Task 7 Station Broadcasting Project 2 Train Service Work Task 1 Welcoming Passengers Aboard Task 2 Showing Passengers to Their Places Task 3 Service in the Car Task 4 The Dining Car Service Task 5 Pre-arrival Jobs Task 6 Special and Emergency Service Task 7 Complaints, Thanks, Apologies and Advice Project 3 Tourism Service Task 1 Customs and Culture Task 2 Natural Scenery Task 3 Historical Places Suggested Answers References
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