Module 1 An Introduction to Technical Writing Chapter 1 A Brief Introduction to Technical Writing Module 2 Basics in Technical Writing and Professional Communication Chapter 2 Principles of Document Design Chapter 3 Communication Basics: Understanding Your Communication Situation Chapter 4 Technical Writing Style: Brevity and Clarity Chapter 5 Communicating through Visual Elements Module 3 Technical Writing and Professional Communication at Workplace Chapter 6 Workplace Correspondence (1) Letters, Emails, and Memos Chapter 7 Workplace Correspondence (2): Job Application Materials and Reports Chapter 8 Workplace Correspondence (3): Proposals Chapter 9 Workplace Correspondence (4): Instructions Chapter 10 Structured Writing Module 4 Preparing and Evaluating Technical Documents Chapter 11 Methods in Technical Document Development and Assessment 1: User Research Chapter 12 Methods in Technical Document Development and Assessment 2: User Personas and User Profiling
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