Part Ⅰ Principles of workplace writing Unit 1 Introduction to workplace writing Unit 2 The workplace writing process Unit 3 Analysis of readers and contexts of use Unit 4 Creating and using graphics
Part Ⅱ Six types of workplace documents Unit 5 Resumes Unit 6 Letters, memos, and emails Unit 7 Abstracts and executive summaries Unit 8 Instructions Unit 9 Informal reports Unit 10 Proposals Key to activities References Credits