Unit 1 Reservation Service預訂服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 2 Check-in Service入住服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 3 Housekeeping Service客房服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 4 Food & Beverage Service餐飲服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 5 Banquet Service宴會服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 6 Communication Service通信服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 7 Meeting Service會議服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 8 Recreation and Entertainment消遣服務
Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 9 Check-out Service退房服務 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Unit 10 Dealing With Special Problems應對特殊問題 Learning objectives學習目標 Part 1 Background knowledge背景知識 Part 2 Speaking對話訓練 Part 3 Reading快速閱讀 Part 4 Writing寫作技巧 Part 5 Vocabulary Expansion辭彙擴展 Test 1 Test 2 Test 3 Test 4 Test 5 參考答案 參考文獻