1 About Your Guest 2 On the Phone 3 Types of Restaurants 4 Lodging 5 At the Airport 6 cruise Ships 7 Train Travel 8 Bus Travel 9 Rentinga Car 10 How Do You Pay? 11 Where to Get Money 12 At the Currency Exchange Office 13 How Much Does It Cost? 14 Giving Warnings About Crime 15 Avoiding Illness Abroad 16 Cultural Differences 17 Travel Packages 18 Giving Directions 19 Getting To and From the Airport 20 Talking About the Weather 21 International Travel 22 Airport Security 23 Airplane Procedures 24 Travel Delays 25 Where's My Baggage? 26 Explaining the Bill 27 Negotiating Prices 28 Locating Help 29 Emergency! 30 Talking About Symptoms 31 Communicating by Email 32 Taking a Message 33 Taking Reservations 34 Changinga Reservation 35 Problems with Reservations 36 Difficult Customers 37 Farewell 38 Methods of Transportation 39 Local Attractions 40 On a Tour 41 Discussing Rules and Policies on aTour 42 Release Forms 43 Job Advertisements 44 Preparing Your Curriculum Vitae 45 Getting a Job New Words and Expressions Glossary
[