Author's Preface Foreword Why Confucius Would Be Delighted with Dr.Shih's Book: Confucius' Wisdom PART 1 Character Building and Attitude — Make a Success of Your Life Chapter 1 Associate with Wise People Chapter 2 Be Genuine, Practice What You Preach Chapter 3 Whether What You Do Is Outstanding Depends on You Chapter 4 Nine Guidelines for Thought Chapter 5 Operating Manual for Life Chapter 6 Attitude Determines Everything Chapter 7 Three Common Mistakes in Communicating Chapter 8 What You Should and Should Not Do Chapter 9 The Art of Leadership Chapter 10 How Full Is Your Bucket? PART 2 Leadership and Training — Make Others and Yourself Successful Chapter 11 Be Trustworthy Chapter 12 What Makes a Successful Leader Chapter 13 Four Nos Chapter 14 The Courage to Admit You're Wrong Chapter 15 The Art of Recruiting and Making the Most of People Chapter 16 Seek to Be Good, but Even More Importantly Seek Ability Chapter 17 Ability to Think Independently Chapter 18 Know Yourself and Others Chapter 19 Handle Things According to Their Priority Chapter 20 Ask the Right Question to Get the Right Answer Chapter 21 A Perfect Superior—subordinate Relationship Chapter 22 Dialogue with Colleagues Creates Positive Energy PART 3 Operating and Managing a Business — Sustainability Chapter 23 Build a Corporate Culture That Benefits Others Chapter 24 Earning Customers' Trust Chapter 25 Respect Heaven, Love Mankind Chapter 26 Firmly Uphold Justice Chapter 27 Running a Business—The Ultimate Level Chapter 28 Customer First Chapter 29 Constant Improvement Chapter 30 Choose the Right People Chapter 31 Start fromRen Chapter 32 Find the Root of the Problem Chapter 33 Novel Thinking Is the Source of Everything Chapter 34 Versatility Chapter 35 The Key to Upgrading Chapter 36 The Ability to Learn Quickly Author's Introduction Translator's Introduction Appendix