內容大鋼
如果你是英語零基礎，但又懂得由淺入深、循序漸進、水到渠成的道理，那麼請從現在起，翻開梅根·珀維斯、喬舒亞·H.帕克、方振宇主編的《零基礎應急職場口語（口袋應急版）》這本應急職場書。掌握職場口語中的實用辭彙，操練職場口語中的萬能句型及應急情景句，模仿老外職場中的地道對話，熟記職場中的給力小貼士。你將感慨：在職場生涯中，能說一口流利地道的口語，遠沒有那麼難。
作者介紹
編者:(美)梅根·珀維斯//喬舒亞·H.帕克//方振宇
目錄
Chapter 1 求職面試 The Job Interview
Section 1 自我介紹，展示才華
Self-Introduction, Show Your Skills
Section 2 明確自己的優勢和劣勢
Advantages and Disadvantages
Section 3 應聘這份工作的原因
Reasons for Applying for the Job
Section 4 簡述自我職業規劃
Career Planning
Section 5 對公司的了解
About the Company
Section 6 期望的薪資待遇
Expected Salary and Benefits
Section 7 面試結束了
After the Interview
Chapter 2 職場新人 The Office Newcomer
Section 1 主動結識同事
Introducing Yourself to Co-Workers
Section 2 領取辦公用品
Getting Office Supplies
Section 3 熟悉工作環境
Getting Familiar with the Work Environment
Section 4 學習公司規章制度
Learning the Company Rules and Regulations
Section 5 參加培訓
Attending Training Courses
Chapter 3 日常事務 Daily Affairs
Section 1 日常文件整理
Filing Documents
Section 2 收發傳真
Sending and Receiving Faxes
Section 3 複印列印資料
Copying and Printing
Section 4 公司內部郵件往來
Communicating with Co-Workers via Email
Section 5 發函聯絡客戶
Contacting Clients Using Business Emails
Section 6 遇到了問題，尋求幫助
Asking for Help
Section 7 面對失誤，不要氣餒
Facing Mistakes
Chapter 4 工作進行時 Working Time
Section 1 上司分配任務
Taking on a Task
Section 2 開展工作
Getting Started
Section 3 與同事溝通交流
Communicating with Your Co-Workers
Section 4 彙報工作進度
Reporting Your Progress
Section 5 團隊協作力量大
Being a Team Player
Section 6 受到讚賞
Receiving a Compliment
Section 7 保證按時完成
Finishing on Time
Chapter 5 跟同事相處 Getting Along with Your Co-Workers
Section 1 跟同事聊聊天
Small Talk
Section 2 跟同事共進午餐
Having Lunch with Your Co-Workers
Section 3 虛心向同事學習
Learning from Your Co-Workers
Section 4 不吝惜讚美
Giving Compliments
Section 5 及時解決矛盾與衝突
Solving Contradictions and Conflicts
Chapter 6 辦公電話 Telephone Communications
Section 1 接聽電話，禮貌得體
Answering the Phone
Section 2 轉接電話
Transferring a Call
Section 3 可以留言
Leaving a Message
Section 4 應對電話咨詢
Responding to Enquiries
Section 5 處理客戶投訴
Responding to Customer』s Complaints
Section 6 進行電話預約
Telephone Appointments
Section 7 與客戶在電話里溝通
Communicating with Customers over the Phone
Chapter 7 舉行會議 Holding a Meeting
Section 1 會議的籌備
Preparing for a Meeting
Section 2 會議開始了
Opening a Meeting
Section 3 共同討論議題
Discussing Items
Section 4 徵求別人意見
Asking for Suggestions
Section 5 表達讚同或反對
Agreeing and Disagreeing
Section 6 做好會議總結
Drawing a Conclusion
Chapter 8 談判高手 Becoming a Good Negotiator
Section 1 介紹自己及公司
Presenting Yourself and Your Company
Section 2 向對方介紹產品
Introducing Your Products
Section 3 討論合作的可能性
Discussing Cooperation Opportunities
Section 4 進行價格談判
Negotiating the Price
Section 5 協商合約細節
Negotiating the Contract
Section 6 協商付款方式
Negotiating Payment Terms
Section 7 作出一些讓步
Making Some Concessions
Section 8 雙方簽訂合同
Signing the Contract
Chapter 9 業務精英 Being the Best Salesman
Section 1 進行市場調查
Conducting a Market Survey
Section 2 開展營銷活動
Starting a Marketing Campaign
Section 3 參加展會
Attending Trade Shows
Section 4 爭取客戶訂單
Obtaining Purchase Orders
Section 5 做完美的簡報
Giving a Perfect Presentation
Section 6 需要出差
Being on a Business Trip
Section 7 升職加薪啦
Promotion and Getting a Raise
Section 8 迎接年終考核
The Annual Evaluation
Section 9 拿年終獎
Getting an Annual Bonus
Chapter 10 遇到特殊情況 Special Circumstances
Section
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