Task 1 Starting Business Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 2 Describing Products Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 3 Business Communication Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 4 Marketing Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 5 Business Negotiation Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 6 Business Contract Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 7 Business Logistics Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 8 Financial Management Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice Task Task 9 Customer Service Part 1 Focus on Task Part 2 Faci]itate Task Part 3 Expand Task Part 4 Practice Task Appendix 1 Guide to Writing a Business Plan Appendix 2 Major Types of Contract Appendix 3 Balance Sheet Appendix 4 Financial Instruments Appendix 5 Invoice for Services
Appendix 6 How to Create a Powerful Sales Presentation References
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