《辦公室英語》 Lesson 1 At the Reception Desk在接待處 Lesson 2 Know Your Office在辦公室 Lesson 3 Routines and Holidays平時與節假日 Lesson 4 Stationery and Petty Cash添購文具 Lesson 5 I』m Not Sure How to Use This使用辦公室設備 Lesson 6 Answering the Telephone接聽電話 Lesson 7 Taking Message電話留言 Lesson 8 Appointments約見客戶 Lesson 9 I Need That Report by Four列印報告 Lesson 10 Job Interviews參加面試 《商業行政英語》 Lesson 1 Making a Good Imp ression接待客戶 Lesson 2 Company Organization公司結構 Lesson 3 Dealing with the Boss面對上司 Lesson 4 Making Arrangements日程安排 Lesson 5 Handling Complaints應付投訴 Lesson 6 Talking about Graphs and TrendS工作小結 Lesson 7 Giving P resentations會上發言 Lesson 8 Speaking at Meetings討論發言 Lesson 9 Chai ring a Meeting主持會議 Lesson 10 Negotiating洽談業務