Unit 1 Boarding and Reception(I) Passenger Arrangement 登記與接待(I)乘客安排 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 2 Boarding and Reception(II )Baggage Arrangement 登記與接待(II)行李安排 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 3 Safety Check 安全檢查 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 4 Flight Delayed and Cancelled 航班延誤與取消 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 5 Drink and Meal Service (I) 餐飲服務 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 6 Drink and Meal Service (II) 餐飲服務 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 7 In-Flight Entertainment Service 機上娛樂服務 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 8 Duty-Free Sales 免稅品銷售 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 9 Turbulence 顛簸 I. Warm-up Questions
II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 10 Medical Assistance and First Aid 醫療救助與急救 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 11 Diversion And Emergency Landing 轉航和緊急降落 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 12 Communication with passengers 與乘客溝通 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 13 Transfer Service 中轉服務 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 14 Before Landing 著陸前 I. Warm-up Questions II. Cabin Announcements III. Cabin service English IV. Sentence patterns V. Supplementary Reading Unit 15 After Landing 著陸后 I. Warm-up Questions II. Cabin Announcements III. Cabin Service English IV. Sentence Patterns V. Supplementary Reading Unit 16 English Interview Skills and Frequently Asked Questions英語面試技巧及常問問題 I. Warm-up Questions II. Reading Comprehension III. Frequently Asked questions and Suggested Answer Appendix Key to the Listening Exercises Reference