Chapter One Stations Project One Ticketing Task One Booking Task Two Ticket Refund and Rebooking Project Two Security, Ticket and ID Check Project Three Departures Hall Project Four Information Service Project Five Ticket Gates Project Six Luggage Deposit and Consignment Project Seven Train Connections and Arrivals Chapter Two Onboard Project Eight Service on the Platform Project Nine Welcome Onboard Project Ten Safety Onboard Project Eleven Facilities on High-Speed Trains Project Twelve Onboard Ticketing and Travel Information Project Thirteen Dining Car Service Project Fourteen Special Care Passenger Service Project Fifteen Emergency and Special Situations Appendix Appendix I Translation of Dialogues
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