作者介紹
(美國)戴爾·卡耐基
戴爾·卡耐基（Dale Carnegie，1888年11月24日-1955年11月1日），被譽為20世紀人類最偉大的人生導師，也是著名的成功學大師，美國現代成人教育之父，人際關係學鼻祖，美國著名的心理學家和人際關係學大師，西方現代人際關係的奠基人。他的一生就像美國歷史上最偉大的總統林肯一樣，在平凡中創造了不平凡。主要代表作有《人性的優點》《人性的弱點（如何贏得友誼並影響他人）》《溝通的藝術》《卡耐基人際關係學》《語言的突破》《演講與口才》等。其作品一經問世便受到廣大讀者的喜愛和追捧，並被翻譯成幾十種文字在全球熱銷。如同每個奮鬥者一樣，卡耐基的一生也歷經坎坷。從不同階段的生活層面上，他最大的收穫就是看到人們不斷生活在憂慮、恐懼與無力改變現狀的惡性循環中。後來他在青年會得到了一個夜大講師的機會後，便開創了公開演說的課程，積累下來的成果就是「卡耐基訓練」的藍本。之後，他致力於影響別人、改變別人的教育事業。
目錄
Preface to Revised Edition
How This Book Was Written—And Why
Nine Suggestions on How to Get the Most Out of This Book
PART ONE Fundamental Techniques in Handling People
1.「If You Want to Gather Honey, Don't Kick Over the Beehive
2.The Big Secret of Dealing with People
3.「He Who Can Do This Has the Whole World with Him.He Who
Cannot Walks a Lonely Way
PART TWO Six Ways to Make People Like You
1.Do This and You'll Be Welcome Anywhere
2.A Simple Way to Make a Good First Impression
3.If You Don't Do This, You Are Headed for Trouble
4.An Easy Way to Become a Good Conversationalist
5.How to Interest People
6.How to Make People Like You Instantly
PART THREE How to Win People to Your Way of Thinking
1.You Can't Win an Argument
2.A Sure Way of Making Enemies—And How to Avoid It
3.If You're Wrong, Admit It
4.A Drop of Honey
5.The Secret of Socrates
6.The Safety Valve in Handling Complaints
7.How to Get Cooperation
8.A Formula That Will Work Wonders for You
9.What Everybody Wants
10.An Appeal That Everybody Likes
11.The Movies Do It.TV Does It.Why Don't You Do It
12.When Nothing Else Works, Try This
PART FOUR Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
1.If You Must Find Fault, This Is the Way to Begin
2.How to Criticize—And Not Be Hated for It
3.Talk About Your Own Mistakes First
4.No One Likes to Take Orders
5.Let the Other Person Save Face
6.How to Spur People On to Success
7.Give a Dog a Good Name
8.Make the Fault Seem Easy to Correct
9.Making People Glad to Do What You Want
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