Chapter 1 Foreign Trade Interview Skills 外貿面試技巧 01. Introduction 自我介紹 02. Work Experience 工作經驗 03. Strengths and Weaknesses 優勢與劣勢 04. The Reasons for Leaving and Applying 離職與應聘原因 05. Salary and Welfare 薪酬與福利 06. Inquiring the Result 詢問面試結果 Chapter 2 Establishing Business Relationships 業務關係建立 07. Seeking for Customers 開發客戶 08. Receiving an Enquiry 收到詢盤 09. Quoting Price 進行報價 10. Counter-offer and Acceptance 還盤受盤 11. Talking About Payment Methods 討論付款方式 12. Asking for a Sample and a Catalogue 索要樣品和產品目錄 13. Placing an Order 開始下訂單 14. Something Wrong with the Order 訂單出現問題 15. Receiving and Answering Calls 接打電話 Chapter 3 Receiving Clients 客戶接待 16. Appointing and Visiting Clients 預約與拜訪 17. Making a Reservation for Clients 為客戶預訂酒店 18. Receiving Visitors 接待參觀者 19. Holding a Weling Dinner 舉辦歡迎晚宴 20. Visiting the Company or Factory 到公司或工廠參觀 21. Checking In the Hotel 入住酒店 22. Going Sightseeing with Foreign Clients 與外國客戶一起遊覽觀光
23. Seeing Off 送別客戶 Chapter 4 Business Negotiations 業務洽談 24. Agency Negotiations 商議代理問題 25. Processing and Assembling Trade Negotiations 談論加工裝配的問題 26. Compensation Trade Negotiations 談論補償貿易的問題 27. Joint Ventures Negotiations 談論合資的問題 28. Mergers and Acquisitions Negotiations 談論合併的問題 29. Technical Patent Negotiations 談論技術的問題 30. Calling for Bids and Bidding Negotiations 談論招標與投標的問題 31. Commodity Inspection Negotiations 討論有關商品檢驗的問題 32. Customs Clearance Negotiations 談論通關事項 Chapter 5 Business Meeting 商務會議 33. Arranging the Meeting 安排會議 34.Agenda 議事日程 35. In the Meeting 在會議上 36. Making a Meeting Summary 做會議總結 Chapter 6 Discussions About Contract 合同討論 37. Talking About Contract Terms 談論合同條款 38. Contract Review 合同評審 39. Explaining Related Details 解釋相關細節 40. Signing a Contract 簽訂合同 41. Terminating the Contract 終止合同 42. Expiration of the Contract 合同到期 Chapter 7 Shipment and Insurance 運輸和保險 43. Packaging Issues 包裝問題
44. Choosing a Way of Transportation 選擇一種運輸方式 45. Shipping Problems 裝運問題 46. Delivery Problems 交貨問題 47. Insurance Types 保險的種類 48. Covering Insurance for the Goods 為貨物辦理保險 Chapter 8 Declaration of Goods and Disputing Settlement 商品報關與爭端解決 49. Business Visa 商務簽證 50. International Taxation 國際稅收 51. Damaged Goods 貨物損壞 52. Delay in Delivery 交貨延期 53. Lodging a Claim 提出索賠 54. Submission to Arbitration 提交仲裁 Chapter 9 Marketing 市場營銷 55. Market Research 市場調研 56. Booth Booking and Show Preparation 預訂展位 57. Attending Exhibitions 參加展會 58. Advertisement and Promotion 廣告和促銷 59. Introducing New Products 介紹新產品 60. Export Research 出口調查 61. After-sale Service 售后服務 Appendix: Useful Terms 實用的專業術語
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