Unit 1 Booking Service 1.1 Telephone Booking Service 1.1.1 Language Points and Useful Sentence Patterns 1.1.2 Dialogues 1.1.3 Cultural Background 1.2 Confirming Flight 1.2.1 Language Points and Useful Sentence Patterns 1.2.2 Dialogues 1.2.3 Cultural Background 1.3 Refunding Ticket 1.3.1 Language Points and Useful Sentence Patterns 1.3.2 Dialogues 1.3.3 Cultural Background 1.4 Changing the Date of the Flight 1.4.1 Language Points and Useful Sentence Patterns 1.4.2 Dialogues 1.4.3 Cultural Background 1.5 Waiting List 1.5.1 Language Points and Useful Sentence Patterns 1.5.2 Dialogues 1.5.3 Cultural Background Unit 2 Airport Service 2.1 Finding the Direction at the Airport 2.1.1 Language Points and Useful Sentence Patterns 2.1.2 Dialogues 2.1.3 Cultural Background 2.2 Information Inquiry 2.2.1 Language Points and Useful Sentence Patterns 2.2.2 Dialogues 2.2.3 Cultural Background 2.3 Flight Delay 2.3.1 Language Points and Useful Sentence Patterns 2.3.2 Dialogues 2.3.3 Cultural Background 2.4 Shopping at the Airport 2.4.1 Language Points and Useful Sentence Patterns 2.4.2 Dialogues 2.4.3 Cultural Background 2.5 Eating at the Airport 2.5.1 Language Points and Useful Sentence Patterns 2.5.2 Dialogues 2.5.3 Cultural Background 2.6 Foreign Exchange 2.6.1 Language Points and Useful Sentence Patterns 2.6.2 Dialogues 2.6.3 Cultural Background Unit 3 Arranging Check-in 3.1 Declaration 3.1.1 Language Points and Useful Sentence Patterns 3.1.2 Dialogues
3.1.3 Cultural Background 3.2 Boarding Pass 3.2.1 Language Points and Useful Sentence Patterns 3.2.2 Dialogues 3.2.3 Cultural Background 3.3 Baggage Check 3.3.1 Language Points and Useful Sentence Patterns 3.3.2 Dialogues 3.3.3 Cultural Background 3.4 Security Check 3.4.1 Language Points and Useful Sentence Patterns 3.4.2 Dialogues 3.4.3 Cultural Background 3.5 Accident Solution 3.5.1 Language Points and Useful Sentence Patterns 3.5.2 Dialogues 3.5.3 Cultural Background Unit 4 Welcome Aboard 4.1 Seat Arrangement 4.1.1 Language Points and Useful Sentence Patterns 4.1.2 Dialogues 4.1.3 Cultural Background 4.2 Baggage Arrangement 4.2.1 Language Points and Useful Sentence Patterns 4.2.2 Dialogues 4.2.3 Cultural Background 4.3 Food Service 4.3.1 Language Points and Useful Sentence Patterns 4.3.2 Dialogues 4.3.3 Cultural Background 4.4 In-flight Service 4.4.1 Language Points and Useful Sentence Patterns 4.4.2 Dialogues 4.4.3 Cultural Background 4.5 Special Service in Flight 4.5.1 Language Points and Useful Sentence Patterns 4.5.2 Dialogues 4.5.3 Cultural Background 4.6 Pre-Landing 4.6.1 Language Points and Useful Sentence Patterns 4.6.2 Dialogues 4.6.3 Cultural Background Unit 5 Arrival 5.1 Before and After Landing 5.1.1 Language Points and Useful Sentence Patterns 5.1.2 Dialogues 5.1.3 Cultural Background 5.2 Seeing Special Passengers Off in the Cabin 5.2.1 Language Points and Useful Sentence Patterns 5.2.2 Dialogues
5.2.3 Cultural Background 5.3 Luggage Counter 5.3.1 Language Points and Useful Sentence Patterns 5.3.2 Dialogues 5.3.3 Cultural Background 5.4 Passenger Inquiries 5.4.1 Language Points and Useful Sentence Patterns 5.4.2 Dialogues 5.4.3 Cultural Background 5.5 Airport Service 5.5.1 Language Points and Useful Sentence Patterns 5.5.2 Dialogues 5.5.3 Cultural Background Unit 6 Crew Broadcasting 6.1 Routine Broadcasting 6.1.1 Language Points and Useful Sentence Patterns 6.1.2 Broadcasting 6.1.3 Cultural Background 6.2 Safety Broadcasting 6.2.1 Language Points and Useful Sentence Patterns 6.2.2 Broadcasting 6.2.3 Cultural Background 6.3 Emergency Broadcasting 6.3.1 Language Points and Useful Sentence Patterns 6.3.2 Emergency Broadcasting 6.3.3 Cultural Background References
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