Unit 1 Preparation for the Flight Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 2 Passenger Reception Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 3 Safety Check before Take-off Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 4 Reasons for Delay Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 5 Drink and Meal Service Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 6 Special Passengers Service Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 7 Emergency Procedures Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 8 In flight Entertainment Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 9 Duty Free Sales Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 10 Transfer Service Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English
Unit 11 Customs,Immigration and Quarantine Section Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English Unit 12 Pre arrival and Post arrival Section A Dialogues Section B Announcements Section C Supplementary Reading Section D Interview English References Appendix The Key to the Exercises